Terms of Service
The EU Commission provides an internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform can be reached via the following link: http://ec.europa.eu/consumers/odr
Terms of Service
9FF innovations GmbH
1. validityThese general terms and conditions (GTC) apply to the purchase of goods from the range of 9FF innovations GmbH, Rüdigerstr. 3, 44319 Dortmund via an online shop.
The validity of the customer's general terms and conditions is expressly rejected, unless we have expressly agreed in writing to the validity of the customer's general terms and conditions. This also applies if the customer counterconfirms our order confirmation with reference to his own general terms and conditions.
2. conclusion of contract
2.1 The product presentations in the online shop are used to submit a purchase offer. By clicking on the "Order with costs" button, the customer submits a binding purchase offer. All entries can be displayed and corrected again in a confirmation window before clicking the "order" button.
2.2 We can accept the customer's order within a week. Acceptance is effected by sending a separate order confirmation by e-mail. The contract is only concluded with this declaration of acceptance. The receipt of the electronic order is confirmed by an automated e-mail immediately after the order has been sent and does not constitute acceptance of the contract. The declaration of access can be combined with the declaration of acceptance.
2.3 In the case of electronic orders, the text of the contract will be saved by us. The customer will be sent a contract confirmation with the declaration of acceptance, in which the content of the contract including the present General Terms and Conditions is reproduced. If the customer has registered separately, he can also view his order data in our "customer area".
3. Payment, shipping and shipping costs
3.1 All prices stated on the product pages are given in euros and include the applicable statutory value added tax plus the shipping costs specified separately.
3.2 The payment methods shown in the online shop are available to the customer.
3.3 If not all ordered products are in stock, we are entitled to make partial deliveries at our expense.
4. self-delivery reservation
The conclusion of the contract is subject to the correct and timely delivery to us by our suppliers. This only applies in the event that, despite the conclusion of a congruent hedging transaction, we have not been supplied by our supplier and we are not responsible for this.
The goods remain our property until full payment has been made. Before the transfer of ownership, pledging, assignment as security, processing or transformation is not permitted without our consent.
6. Right of WithdrawalIf the buyer is a natural person who concludes a legal transaction for a purpose that can be attributed neither to their commercial nor their self-employed professional activity (consumer), the buyer has a right of withdrawal according to § 312g i. V. m. § 355 BGB.
6.1 Right of withdrawalright of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In the case of a contract for several goods which you have ordered as part of a single order and which are delivered separately, the cancellation period is fourteen days from the day on which you or a third party designated by you who is not the carrier, the last have taken or has possession of the goods.
In the case of a contract for the delivery of goods in several partial consignments or pieces, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last partial consignment or the last piece have or has.
In order to exercise your right of withdrawal, you must inform us
9FF innovations GmbH, Rüdigerstr. 3, 44319 Dortmund
Telephone: +49 231 / 9678-911
Fax: +49 231 / 9678-9139
Email: shop@9ff.com
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract.
The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
6.2 withdrawal formIf you want to revoke the contract, please fill out this form and send it back to:
9FF innovations GmbH, Rüdigerstr. 3, 44319 Dortmund
Telephone: +49 231 / 9678-911
Fax: +49 231 / 9678-9139
Email: shop@9ff.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Were ……………………………….
Ordered on (*) ……………………/received on (*) ………
Name of consumer(s) ………………..
Address of consumer(s) ……………………………………………………………………………………..
Signature of consumer(s) (only if notification is on paper)
(*) Delete where not applicable.
7. transport damageIf goods are delivered with obvious transport damage, we ask the customer to complain to the deliverer immediately and contact us as soon as possible at:
Telephone: +49 231 / 9678-911
Email: shop@9ff.com
record. Your statutory warranty rights remain unaffected in any case. You help us to assert our own claims against the carrier or sub-supplier by reporting the damage as quickly as possible.
8th. Liability8.1 If we have to pay for damage caused by slight negligence on the basis of the statutory provisions in accordance with these conditions, our liability is limited:
Liability only exists in the event of a breach of essential contractual obligations, such as those that the contract with the customer intends to impose on us in terms of its content and purpose, or the fulfillment of which is essential for the proper execution of the contract and on compliance with which the customer regularly relies and may rely. Liability is limited to the typical damage foreseeable at the time the contract was concluded.
8.2 Our legal liability in the event of fraudulent concealment of a defect, in the event of intent and gross negligence, in the assumption of a guarantee or a procurement risk, in the event of injury to life, limb or health and in accordance with the Product Liability Act remains unaffected.
8.3 The personal liability of our legal representatives, vicarious agents and employees for damage caused by them through slight negligence is excluded.
9. warranty
If the buyer is a legal entity under public law, a special fund under public law or an entrepreneur who, when concluding the contract, is exercising his commercial or self-employed professional activity, the limitation period for material defects is reduced to one year from delivery of the object of purchase and the Sale of used products to the exclusion of any liability for material defects.
Otherwise, the statutory provisions apply.
10 privacyThe customer agrees to the collection, processing and use of personal data within the scope of the "Declaration on data protection".
11. Final Provisions
11.1 If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Dortmund. The same applies if the customer does not have a general place of jurisdiction in Germany or if his domicile or habitual abode is not known at the time the action is filed.
11.2 The contractual relationship is subject to the law of the Federal Republic of Germany to the exclusion of the UN Sales Convention.
11.3 The contract language is German.
11.4 Should one or more of the above provisions be or become invalid, the validity of the remaining provisions shall not be affected. The ineffective condition is to be replaced by an effective one that largely fulfills the economic purpose pursued with it.
1. Privacy at a glance
General information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed under this text.
Data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.
How do we collect your data?
On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter in a contact form.
Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.
Analysis tools and third-party tools
When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.
You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.
2. General information and mandatory information
privacy
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
Note on the responsible body
The responsible body for data processing on this website is:
9FF innovations GmbH
Frauke Fatthauer (Managing Director)
Rüdigerstrasse 3
44319 Dortmund
Telephone: +49 (0) 231 / 9678-911
Email: shop@9ff.com
The responsible body is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.
Right of appeal to the competent supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.
Objection to advertising mails
We hereby object to the use of contact data published as part of the imprint obligation to send unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.
3. Data collection on our website
cookies
Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions you want (e.g. shopping cart function) are stored on the basis of Article 6 Paragraph 1 Letter f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this data protection declaration.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
operating system used
Referrer URL
Host name of the accessing computer
Time of server request
IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 Paragraph 1 lit. f GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.
contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore exclusively based on your consent (Article 6 (1) (a) GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations that took place up until the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.
5. Social Media
Facebook plugins (Like & Share button)
Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“I like”) on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/ .
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our site with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted or how it is used by Facebook. You can find more information on this in Facebook's privacy policy at: https://de-de.facebook.com/policy.php .
If you do not want Facebook to be able to associate your visit to our site with your Facebook user account, please log out of your Facebook user account.
Use of Instagram
Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages to your Instagram profile. This allows Instagram to associate your visit to our site with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or how it is used by Instagram.
For more information, see Instagram's privacy policy: http://instagram.com/about/legal/privacy/
Use of the information collected: In addition to the purposes explained above, the information you provide will be used in accordance with the applicable Google data protection regulations. Google may publish aggregated statistics about users' +1 activity or pass them on to users and partners, such as publishers, advertisers or affiliated websites.
6. Analytics Tools and Advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
browser plug-in
You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de
Objection against data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics.
You can find more information on how Google Analytics handles user data in Google's data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de .
Order data processing
We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics in Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the point "Objection to data collection".
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").
With reCAPTCHA it should be checked whether the data entry on our websites (e.g. in a contact form) is done by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyzes run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM.
For more information about Google reCAPTCHA and Google's privacy policy, see the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android. html .
7. Plugins and Tools
YouTube
Our website uses plugins from the Google-operated YouTube site. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
Further information on handling user data can be found in YouTube's data protection declaration at: https://www.google.de/intl/de/policies/privacy .
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offering. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/ .
Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.
You can find more information on handling user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/ .
8. Payment service provider PayPal
If you select the "PayPal" payment method and give the necessary data protection consent, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) will be processed together with data required for transaction processing (article, invoice amount, due dates, Total amount, invoice number, taxes, currency, order date and order time) for the purpose of processing this payment method to our partner PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, 2449 Luxembourg.
To check the identity and creditworthiness of the customer, our partner carries out queries and information on publicly accessible databases and credit agencies. The providers from whom information and, if necessary, creditworthiness information is obtained on the basis of mathematical-statistical processes, as well as further details on the processing of your data after transmission to our partner PayPal (Europe) S.à rl et Cie, SCA, please refer to their data protection declaration, which you can find here can be found here: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE
Our partner PayPal (Europe) S.à rl et Cie, SCA uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. You have the option of presenting your point of view and contesting the decision by contacting our partner PayPal (Europe) S.à rl et Cie, SCA.
The consent given in the ordering process to the transfer of data can be revoked at any time, even without giving reasons, with effect for the future.